Is Outsourcing Our Telemarketing Services Relevant For Use?

This is a question that many of us are perhaps thinking about. But really, why is there so much talk about hiring telemarketers and how it damages the local economy? Let’s leave this to the big companies, the ones who are the most to benefit from savings. Let us talk about the small and medium firms that just need some stuff done on the fly, like market surveys, lead generation, appointment setting services, and the like. These are companies that do not have that much money to pay local telemarketers. Besides, they only need this skilled work for a brief period. This is certainly not a long-term business investment.

Well, you own such a company, it would really depend on you. If you are more concerned about the American economy, and is willing to shell out the $20 - $25 per hour rate of American telemarketing firms, then go ahead and hire local. If not, then outsourcing to an equally-competent, but cheaper, service might be for you.

Why Should You Outsource To Telemarketing Services?

We have all heard the story. Outsourcing is bad for the US economy. It is moving dollars away from the country and into foreign companies. It is costing millions of Americans jobs. It is weakening businesses locally. Now, why do a lot of companies still go for outsourcing, especially in B2B lead generation? Frankly speaking, there are a lot of factors why this is preferred for generating qualified leads. Among these are:

Skills – all right, although a lot of pundits say that nothing beats American, the sad fact here is that the jobs that could have gone to locals are best done by foreigners. It is a simple issue of skills. There are only handfuls that can competently perform lead generation services.

Speed – B2B sales leads are an important asset for any business, and they need them fast. If there are only a few locals who can do it, then why wait for those still training? It would be better to outsource to a telemarketing company who can do the job fast.

Price – the most influential part. The cost of hiring local telemarketers, with their expensive rates, can be very high. This can actually hurt businesses. This is the reason why a lot of companies are now working with outside telemarketing firms to get the job done.

B2B leads will always be in need by many businesses. For those who are constantly in need of it, but are constrained by efficiency, speed, as well as costs, then it would be a good idea to outsource to telemarketing services. Unless local professionals can match their quality, then outsourcing would still be preferred.

Quality Cash Advance Leads from Outsourced Telemarketing Services

Many businesses, most especially those that have just started out, may not have the necessary finances to pay their employees' salaries. If they fail to pay wages, that new business may come down to ruin faster than it has been put up. There is a very high chance of getting complaints from the employees and workers, which can result to strikes or lawsuits, and ultimately, the company's downfall.

Knowing this, companies that provide cash advances to these new businesses are always on the lookout for leads. Financial services such as these are always needed in today's business era. Therefore the competition in this business sector is very fierce.

Outsourcing the lead generation campaign to get quality cash advanced leads should be at the top of these businesses' priority lists. With outsourced telemarketing services, instant lead generation expertise can be accessed in just a snap. This provides the highest probabilities of converting these leads into actual deals for the cash advance business. This way, these businesses can no longer worry about their money being lost; for they can assure themselves that with the help of these outsourced telemarketing services, the money that they have lent to other firms will be returned to them in the form of income.

Telemarketing is Canada’s Next Frontier

Frankly, if a business really wants to shine in Canada, then they should seriously consider getting B2B telemarketing to do the work for them. I mean, it’s a strategy that has been guaranteed to deliver an excellent performance in the field of lead generation and appointment setting. Indeed, telemarketers are very reliable in this task. They can deliver even the most difficult B2B leads, and in a manner that can’t be copied by other marketing strategies.

One of the main reasons why professional telemarketers are pretty much in demand is because of their ability to gather workable leads and it’s not just workable. Given the chance, they can easily convert these leads into an actual sale or a closed deal. It’s also a good idea if you outsource this to telemarketing services. It’s like having your own telemarketer, without the excess baggage of extra costs.

Additionally, telemarketing can reach out to prospective clients in such a manner that is not possible with other methods. Take for example, a business owner. I don’t think that they would be spending time watching TV, right? Nor would they be able to pay attention to the radio. More often than not, they’re concentrating on their work. In cases like these, calling them would be a better task.

B2B telemarketing is a powerful tool that you can use. It can move your business forward, and it will not fail you. You should try this method. It could very well be the boost that you need.

Lead Generation: The Best Thing For Business

Nobody wants to be left behind in the business race, that’s why there are plenty of firms that are employing B2B lead generation to improve their performance. To make sure that something like this happens, many now employ lead generation services to increase their chances of making good leads. One of the winning strategies employed to make this happen is the use of a telemarketing call centre. There are many advantages of using such telemarketing services. Foremost of these is cost, efficiency, and professionalism of the people who take the calls. It’s the key to success for many firms with poor performance.

No one can deny that B2B telemarketing is a potent tool that can be used by businesses in improving their lot. There’s a certain quality in telemarketing that makes it ideal to be used by firms in the course of their work. If you want to be in the lead, then you would have to use good cold calling services to reach out and build relationships with your prospects. If handled skillfully, this could be a cause for a long and fruitful relationship. Just make sure that your lead generation campaign is handled by professional telemarketers. These are the people who are most likely to succeed in their work.

If you want to experience a booming business, then now is the right time to use telemarketing. There’s so much to gain with the use of such a service. Use it and you’ll be amazed. That’s the undeniable fact.

Go International With B2B Telemarketing

Thinking of ways to improve your Canadian firm is something that's probably always on your mind. As a business owner, no one can blame you for having such a mindset. After all, you have set-up your own firm to succeed. You've probably already panned through many methods on how to increase the number of sales you make and improve your marketing campaign. Assuming that you have, you've maybe come across or heard of telemarketing services. To tell you the truth, it's a choice that many have taken. Another thing is that it works.

B2B telemarketing isn't unheard of in the industry. Even in Canada, many firms have taken to using it as part of their marketing campaign to get them more business. They even go as far as to do business with other countries. It excels in bringing you income even if it comes from the farthest of places. This quality is exactly why many people have taken a liking to telemarketing. Its capability to span great distances is an asset for any firm when it comes to doing business all over the world.

Most of Canadian businesses thrive on trading with other countries. If you're one of those companies that dabbles in the import and export field, then B2B telemarketing is the thing for you. Getting business on a global scale is very achievable with this as an addition to your marketing campaign.

Getting to Know Telemarketing Like the Back of Your Hand

If you want to pursue on using telemarketing services to boost your sales, it is a wise decision to make to know everything first about this effective method of marketing your goods. First of all, telemarketing is the process of direct communication and marketing of information about any new or current line of products and services. Not only can it effectively make every sales effort count in order to produce a lot of income, but it can also advertise the name of your business as well.

Most telephone marketing campaigns are made through the use of cold calls. These cold calls are made for the receiver of the call would not expect a call from the representative on that particular time and date. The cold calling representatives are all highly trained in order to effectively complete their assigned tasks to meet the expectations of their clients.

The representatives do not pick up the phone and dial a number randomly. Instead, they use a highly organized database that stores all the necessary information about their contacts. This would let the agent know on what industry their prospect is in.

The main objective of telemarketing is for prospects to gain sufficient product and service knowledge in order to entice them into purchasing these goods. Hiring the services of these call center agents can indeed boost a business' sales output in order to gather more income.

Canada: The Next Telemarketing Frontier

If you are a businessman in Canada, perhaps you would agree that marketing goes a long way in helping your business prosper. Of course, you would have some apprehensions about it. You would certainly have spent a considerable amount of money from merely operating a business. It is only natural that you would be hesitant to spend more. Now, if you’re the type in search of a better promotion strategy, perhaps you should try telemarketing.

This strategy is a tried and tested formula. Telemarketing services go a long way for a cash-strapped entrepreneur in search of a better means of advertising. Aside from merely promoting the company’s wares, business-to-business transactions are also possible. Lead generation and appointment settings are just some of the things that you can do through telemarketing.

Professional telemarketers are the right people for your business as they have the means to get customers to be interested with you. When you outsource this task, you get bigger chances of a successful campaign. They are the experts when it comes to phone transactions. With their years of experience, they are capable of handling customer inquires, comments, and even complaints.

Going for a telemarketer will definitely be the smartest choice you will ever make. You will realise huge benefits from such a strategy. Not only will this save you a lot of your hard-earned cash, but this will also free up a lot of your own time. That’s time that you can use to improve your business and make it grow.

Telemarketing is Not Evil

What makes telemarketing services such a hot topic these days is the proliferation of fraudulent practices and misleading tactics of unscrupulous people. They use the phone as their unwilling tool to dupe unsuspecting people and bilk them out of their money, or else steal other important information about them. And with the phone providing some level of anonymity, it takes a long time for authorities to catch the perpetrators.

But is telemarketing really a tool of evil-doers? Not really. It may be hard to believe but it’s true. Despite what many detractors say, telemarketing does have its place in marketing. First of all, can all the mainstream marketing strategies employed, for example television commercials, achieve broader brand awareness than telemarketing? Or what about cost, can another marketing tactic produce the same results as of telemarketing, using the same budget?

Telemarketing does away with the extra cost of advertising. It does that by targeting only the prospective customers who are most likely to respond favorably to the sales pitch. Professional telemarketers can reach out to hundred of people in a single day, and the only additional cost they incur would be the telephone bills. And there’s that personal touch in telemarketing that most people favor over simply watching an advertisement on TV.

Indeed, telemarketing may leave a bad taste on those who hate it, but for those businesses who flourished with it, it will always be a favorite. After all, it’s a tried and tested recipe for success. There’s really nothing to lose if it’s used.

Benefits Of Outsourcing Telemarketing Services

There are several reasons why a business should consider looking for dependable telemarketing services to support their marketing efforts for revenue growth. Telemarketing can be a convenient and economical means to advertise a business as well as augment their income. Outsourcing telemarketing services to an expert provider can add more efficiency to your outbound or inbound phone-based marketing activities.

Having limited resources is the primary reason why many service and sales oriented companies are delegating teleservices functions to onshore and offshore telemarketing firms. Today, telemarketing companies have taken basic telemarketing to the next level. Other than cold-calling, there are three more telemarketing services they commonly provide:

Answering Service. Each time a prospect or customer calls a business, there should always be someone to answer the telephone. But in reality, business owners and leaders cannot help if their assistants or receptionists could not answer phone calls each and every time, and it becomes even more difficult if call volume increases. Telemarketing service providers now offer answering services to businesses that need their incoming calls answered all the time. Most telemarketing firms provide 24/7/365 help desk and information services to ensure that businesses never have to miss a call or a business opportunity. Answering service also serves as an efficient tool for businesses to improve customer relationships.

Order-Taking and Order Processing. Taking and processing orders are two of the most arduous tasks businesses have to deal with everyday. Of course, if you are a business owner, you want to make sure that each order is taken care of and processed quickly and efficiently. This is the reason why several businesses have adopted the online ordering technology to expedite and streamline order taking and order processing tasks. However, even with an internet-based order processing, there are always people who would and prefer to order by telephone. Telemarketing services can make these labor-intensive tasks much easier for companies by providing 24/7 telephone ordering support. Instead of having employees and paying twice as much for manning the phones all the time, businesses can just employ a telemarketing service firm to save both time and money.

Virtual Personal Assistance. Modern telemarketing services include providing helpful and dedicated assistants for managing administrative functions. This service can be much less expensive than having a full-time employee carry-out administrative tasks. Business owners and executives can access their Virtual Assistants through email, IM and phone. Virtual personal assistants are assigned to work specifically for the client, just like a personal secretary would, but without the client having to worry about workspace, technology costs, employee benefits etc.

Telemarketing service can be a great way for businesses to grow effectively and generate more income. It is a major move in demonstrating to customers and prospects how valuable they are. By outsourcing telemarketing services, companies can save on operational costs, free more time for other activities and increase productivity.

THE REALITY OF TELEMARKETING

Why Telemarket?

The reality that lies behind the world of telephone marketing is often overshadowed by negativity. Many people do not realize how effective it is in terms of promoting one's business because phone-based selling is often despised by consumers. The fact is, the expected response rate from a telemarketing campaign is between 5% and 10%. This rate is greater than what businesses can get through e-mail marketing, print advertising, direct mailing or the most difficult of all, person-to-person sale.

One of the major advantages of telemarketing is direct communication with consumers which is tremendously important in business development. Through telephone conversations with prospects, companies can make assessments on how well their products/services are received by their customers. This opportunity to immediately reach out to people cannot be achieved with other methods of marketing. Telemarketing provides businesses direct access to the consumers.

But how did telemarketing end up being so hated by the public that millions of Americans listed their phone numbers in the National Do Not Call Registry? It's because a small percentage of the telemarketing industry abused outbound cold-calling to the point of tricking and scamming people to make money.

Responsible Telemarketing

There are several reasons why telemarketing has been viewed as one of the worst ideas of the 21st century. One is the lack of responsibility. When companies engage in a telemarketing program, they must pay close attention to how their salespeople conduct telephone marketing. Some telemarketers forget that getting people into buying something also depends greatly on how they interact with customers or prospects on the phone. Do they treat them with respect? Do they practice good telemarketing or they simply dial the numbers without regard for people's feelings or situations?

Choosing the right people to man the phones is an important aspect of telephone sales. Telemarketers need to have proper training to be able to deal with different types of people and situations. They must be able to overcome rejections effectively and relate to prospects with genuine interest and professionalism.

It is also necessary for companies to pre-identify their target audience to ensure that the product or service being offered suits their needs. Telemarketing is effective if businesses have analyzed how relevant their services/products are for their prospects.

Is It a Dying Industry?

Absolutely not. Surprisingly, even in the face of adversity (state and federal anti-telemarketing laws), telemarketing is a thriving industry simply because it works. But, for companies that are planning to launch a campaign, don't get too excited. It takes time to get telemarketing right. For some business owners, it took them years to develop a successful phone-based sales operation. One thing is for sure, telephone selling can benefit a business, but only if it's done properly.

Choosing the Right Telemarketing Service Provider

Choosing the right telemarketing service provider has got to be the next most important choice a company has to make. Of course the most important choice is realizing that they should be telemarketing their products and or services.

So how do you go about finding the right service provider? What are the things you have to take into consideration? And most importantly, what should you do on your end to ensure a hitch-free operation?

• Given the proliferation of fly-by-night telemarketing call centers or boiler rooms, going for the service providers' reputation first, would be a safe bet. Researching or even asking around might probably be good for starters, checking for references or the industries and different companies they've worked with.

• What can these service providers do for you? Be very clear on what you require from these companies. Do you require lead generation, appointment setting or telesales? Telling the service provider that you just “want more customers” isn't exactly the definition of “clear.” Keep the communication channels clear for regular feedback, making sure you and the service providers are calibrated and both on the same page. If something needs to be changed or you're unhappy with certain aspects of their service, say so. Keeping quiet and retaining their services for months or even years doesn't make much sense.

• After deciding on an appropriate service provider, it's very important to trust their better judgment and the advice they will be giving from time to time.

• Successful companies don’t happen overnight. Give it time to work. Telemarketing services done properly often takes time. Planning, researching, lead generation, everything necessary to ensure an efficient and effective operation, doesn't yield results overnight. To be effective a telemarketing services must run for a minimum of twenty to thirty days.

Choosing the right telemarketing service provider will definitely play an important role your in company's growth and its success. But for how long, will depend entirely on how you choose to work with them.

Telemarketing Amidst the Digital Era

We are all familiar with the reputation of telephone selling. We have, at some point, received unsolicited calls at home and at work from telemarketers offering various products and services. More surprisingly, even with the existence of laws and guidelines for telesales designed to moderate these calls, companies still perceive telemarketing as one of the most effective approach to market and advertise their commodities.

With the advent of new technology and the unrelenting emergence of digital marketing approaches, it is fascinating to know how telemarketing – the oldest form of marketing used by businesses the world over, has managed to survive in the midst of increasing growth of e-commerce and the hype of modern technological advances.

How is modern technology shaping the phase of telemarketing in the 21st century?

Albeit the boosting number of digital gadgetry, social networking sites and internet-based marketing tools, businesses still rely on the good old telephone to interact with customers and evolving technology has tremendously enhanced the power of telemarketing to maximize profits.

Contact centers have been utilizing high tech telecommunication and state-of-the-art computer systems to improve sales and marketing services being provided for clients. Telecoms along with IT companies have been creating and mass-producing modern dynamic solutions to cater to the demands of call centers worldwide.

Among the most popular and widely-used in the industry are automated dialing systems and predictive dialer. Auto dialer automatically dials phone numbers and has multiple dialing techniques such as voice broadcasting and capable of delivering hundreds to thousands of calls at once. A predictive dialer can intelligently predict whenever an agent is available to speak to a prospect and phone numbers are dialed at a proper pace, and calls are transferred to a representative only when a live person has answered.

Modern technology has allowed telephone marketing methods to cultivate along with advancing digital marketing techniques and we can anticipate that sales and advertising channels like telemarketing will continue to weather the challenges of a cutting-edge business world.

Telemarketing in Australia: Outbound Services

Whether your goal is to maximize your current capacity or to increase growth to realize new goals, outbound telemarketing in Australia represents the most successful personalized point of contact between you and your customer.

Within the telemarketing industry, outbound telemarketing in Australia has experienced tremendous growth because of one primary functionality "we can listen and interact" with your customers. Each one of your telemarketing representatives will undergo a thorough training process in an effort to adopt your company's philosophy and endeavor to establish a corporate and branding identity.

So what you are looking for? Be with Callbox.

Lead Generation Outsourcing: It Makes Sense

According to a top industry report, outbound lead generation or lead generation using telemarketing is the best method to generate leads. At affordable cost, lead generation outsourcing will identify who are the client’s best prospects, finding out prospects concerns and objections thus giving the client to create a solution to address these problems. By delivering qualified leads, outbound lead generation outsourcing provider helps to ensure that the client’s sales team will not be wasting their time.

Business-to-business lead generation can easily and cost-effectively be outsourced to an experienced telemarketing call center with state-of-the-art technology and quality lead generation experts. Lead generation should not be the responsibility of your sales people. Outsourcing your lead generation keeps your salespeople doing what they should be doing; selling and meeting with qualified decision makers!

Telemarketing Techniques

In telemarketing business, you can’t avoid customers’ rejection. I know telemarketing services business is quite hard; but wait, don’t be discouraged. Develop that tough skin. Since you’re just selling your products and services over the phone, use that persuasive voice as your main edge to other telemarketers. Consider these simple techniques:

Starting the Call

As the saying goes; “First impression lasts.” Bring on that positive impact to your prospective clients. Smile and be prepared before dialing a number on that phone. Ready your script, but be flexible to deviate from it at some times. Be consistent and authentic if possible in delivering your script and be confident in selling your products and services.

Listening and Probing

Probing is one big opportunity to make the prospect convey to you exactly what you need to know on what to sell and offer to them. Ask probing questions to determine if the client is viable to sales opportunity. Listen to every detail they are saying and take note of them.